Confidential Company

Implementation Manager

Confidential Company

Location
Boston, United States
Experience
3-5 Years
Position type
Permanent
Contract
Full time
Salary
Competitive

Description

The Company

The company helps commercial tenants make better real estate decisions that drive the operational needs and growth of their business.

The current state of lease management software, consisting of off-line work and legacy tools that are 10+ years old, is ripe for disruption.

We aspire to be the platform where all commercial real estate decisions are made, facilitating the access to data and collaboration required by all stakeholders that require it.

We are looking for passionate, team-oriented professionals to join our team as we scale coming out of our recent fundraise

 

The Role

As an Implementation Manager, you will be joining our team, responsible for ensuring the successful rollout of our company – both data onboarding and organizational change management – for our clients. We shape our clients’ first impressions using our platform to power their businesses and strive to offer an excellent experience for every client.

You will be supporting both clients and internal teams with onboarding customer data onto our platform, and ensuring their success while using our software. As our company scales, the responsibilities outlined below may expand or evolve to adapt along with our product suite and our clients’ increasing adoption of the platform across their businesses.

 

Responsibilities

Adapting your approach to support our clients’ needs over time will be paramount to success in this role.

  • You will support the Sales team to help close deals and drive engagement post-sale.
  • You will work closely with the Product team in their continued development of our products.
  • You will play a key role in establishing the foundation from which Occupier will grow its sales and customer success team.

 

About You

  • You have an entrepreneurial spirit and want to join a talented team on the ground floor.
  • You enjoy engaging with customers & prospects, with experience in implementing lease management software preferred.
  • You are empathetic, organized, and creative, and bring out the same in those around you.
  • You run a tight ship and have superior attention to detail.

You’ll be a full-time employee with a competitive salary, stock options, and great benefits, including medical, dental, and vision insurance, and flexible paid-time-off.

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